PRICE F.O.B. Tanjung Mas Port, Semarang - Indonesia DLIVERY Maximum 45 days from the day we receive a 50% deposit for indoor furniture order Maximum 25 days from the day we receive a 50% deposit for garden (outdoor) furniture order PAYMENT 50% must be paid by the buyer when providing the purchase order Additional 50% must be paid at the time of shipment/before we send all documents DISPENSATION For the regular customer we give dispensation as follows : • 50% must be paid when providing PO • additional 20% could be paid at the time of shipment • additional 30% could be paid upon receipt and signature of the product    inspection by the buyers

Payment Methods

Discount Offers

Fullhouses offers volume discounts for a variety of its products. Purchases in container offer the best opportunity for reduced costs per item. We consider the lowest cost shipping method for all orders, which saves you money. In every shipment, we can guarantee:

• The best allocation of container space so as to increase shipping volume without spending extra    money.
• The best shipping schedule planning which help our international shippers.


Payment Options

Payment can also be made by wire or by check. For full container loads or more, we may request an Irrevocable Letter of Credit. Contact us for our bank's requirements. As with domestic and international orders, we expect a down payment of at least 50% on placement of all orders and full payment at shipment on receipt of the shipping or airfreight documents.
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Handling, Shipping & Air Freight

Shipment of products is made either by container shipped overseas, by packing case for smaller orders, or by airfreight. All shipping costs are paid by the customer.


Container Shipments and Packing Cases

Products shipped by container are packaged in either 20' or 40' containers. Packing cases are shipped by sharing a container with other exporters.

Shipping cost: amount to approximately 15% to 20% of the total purchase but depending on location and shipment method e.g. container ( 20’ or 40’) or packing case. As a guide as to the cost of shipment to various destinations please contact to our customer care.


Air Freight Shipments

Smaller orders are usually shipped this way, unless the airfreight cost is more than 20% of the total purchase. Then the order is shipped in packing cases by container which may be shared by other exporters.

You may also choose to have your order shipped by air freight regardless of the cost of shipping, and we can provide you with quotations.


The Safe Delivery of Your Product!

We take great pride in our work, and want you to be pleased with your purchase and the delivery of your product. We therefore go to great lengths to eliminate the possibility of damaged product by carefully packing your shipping container.

However, we recommend that you insure your furniture against shipping damage, so in the remote possibility that damage may occur during shipment you are able to make a claim against your insurance company.

In the unlikely event that you feel that the quality of our furniture is not up to standard, you may make a claim against us, but we will expect documentation through photographs and signed descriptions to this effect. We also reserve the right to visit your site to inspect the pieces ourselves, but in any case we will replace or refund any such item.
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